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Covid-19 Information

To our AK Galleria family,

We stand together in this uncertain time, which will impact each of our lives. Our thoughts and prayers are extended to those closely affected. We all must do our part to slow the spread and prioritize our community’s safety. We continue to monitor the developments of the novel coronavirus (COVID-19), and follow initiatives as per Government’s directive, and we are also actively following and practicing the guidelines recommended by WHO (World Health Organization).

We have taken the following actions till date for the safety of the employees at our distribution centers:

  1. We are monitoring the temperature of all our employees at the entrance/exit. Our employees are regularly washing their hands and have been provided with face masks and gloves to wear when handling your orders. Our whole staff is fully vaccinated with covid-19 vaccine. We are monitoring their health and wellbeing very closely and they’re instructed to strictly stay at home if they begin to feel symptoms of COVID.
  2. We’re increasing the frequency of regularly scheduled cleanings and sanitization efforts across the warehouse in line with advice from the World Health Organization and NCOC.
  3. Our Distribution center is being disinfected daily and deep-cleaned once a week to maintain the highest levels of cleanliness. We continue to work very closely with our last mile delivery partners to ensure that all appropriate health and hygiene standards are adhered to.

Please note that during this crucial time, we will be offering free returns and exchanges to our customers as well. As a key part of our process, we are working with suppliers and fulfilment centers to ensure orders are managed with the highest standards.

Through our social channels, we will keep you updated with any development along with a bit of fun, to lighten your day. During this time, please prioritize your health, your family and community as we navigate and emerge stronger together.

Thank you for your continued loyalty and support. We are in this together.

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